Most Popular Questions

I endeavour to turn my memories of destinations visited into fragrances that resonate with the adventure of the holiday

Absolutely! We offer personalized candles for gifts, weddings, events, and branding. You can customize the scent, container, and even the name. Just get in touch with us to create your own.

Our candles range is made from a unqique blend of 100% high-quality soy wax for a clean, giving a clean burn assisting in delivering a long-lasting, and better fragrance experience.

We want you to enjoy every second of your candle. We have compiled the following safety and candle care instructions to ensure you gain the maximum pleasure and longevity from your candle experience.

  • When the candle first burns, the wax will melt evenly to the edge of the vessel. This ensures an even burn and maximum fragrance delivery every time.
  • Store your candle in a cool, dry place out of direct sunlight.
  • When the candle first burns, the wax will melt evenly to the edge of the vessel. This ensures an even burn and maximum fragrance delivery every time.
  • Store your candle in a cool, dry place out of direct sunlight.
  • Remove the cap from within the bottle, and place the lid back on.
  • Place the reeds in the bottle / vessel so that they are submerged in the liquid and resting on the base of the vessel. Allow the liquid fragrance to absorb into the reeds for 5-10 minutes.
  • Remove the reeds from the bottle and flip them so that they dry ends of the reeds are submerged into the liquid and rest on the base of the vessel.
  • When the exposed ends of the reeds become dry, repeat the above process for an instant hit of fragrance.
  • To extend the life of your diffuser, keep out of direct sunlight, heat and drafts.
  • The liquid contained within the diffuser bottle must always be kept away from flames or heat.

Orders within Australia usually arrive within 3–7 business days.

If your candle arrives broken or damaged, contact us within 3 days with a photo. We’ll happily replace or refund your order.

Trim the wick to 5mm before each burn, and let the wax melt evenly to avoid tunneling. Always burn your candle on a heat-safe surface and never leave it unattended.

If in the unfortunate event your item arrives damaged, faulty, or incorrectly shipped, please contact us via email info@candelaonholiday.com.au within 30 days of receipt of goods. Should your item be deemed faulty, damaged or incorrectly shipped, Candela will provide a gift card, exchange, store credit or refund. Refunds will be processed according to your original method of payment.

  • Never swallow the diffuser liquid. If consumed, seek immediate medical attention.
  • Do not allow the diffuser liquid to touch your skin or eyes. Always wash your hands after touching product.
  • Avoid direct contact with furniture, fabrics & finished wood surface as it may leave a mark.
  • Keep out of reach of children and pets.
  • Take appropriate care in disposing of any remaining liquid at the end of the diffusers’ life.